Yes. ARI rebranded to Holman in March 2022 as part of a global consolidation under the Holman name, so an ARI service vendor and a Holman service vendor are the same role. Older program documentation and long-time fleet managers often still use ARI, but the organization and the workflow are the same.

We handle it. Give us the program, the unit, and the complaint, and your Auto Integrate service vendor submission or WEX service vendor approval gets opened and managed on our end. Your administrator does not need to run interference on routine work.

We stop and request a revised authorization before continuing. Nothing outside approved scope gets performed, which protects both your program relationship and your invoice from surprises nobody signed off on.

No. Authorization and payment run between us and the program administrator. Your driver hands over the keys or is not involved at all when we service units at your yard after hours.

Yes, and most of our managed-fleet clients do exactly that. Program units bill through their administrator while owned units bill to your account, all completed during one technician visit.

Rate structures vary by program and by service type, and an ARI service vendor rate will not necessarily match a WEX service vendor's rate. We work within each program's agreed structure and will tell you upfront how a given service is handled rather than leaving it to be discovered at invoicing.

Contact us with the administrator and your locations. Vendor participation varies by program and by market, so we confirm coverage for your exact combination rather than making a blanket claim.